TERMS & CONDITIONS

Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Copyright
The layouts and notes sold by Scrapkits.co.za are protected under Copyright law and may under no circumstances be used for commercial gain without the express permission of the owners. Teaching or reproduction of any layout or notes for commercial gain without the express permission of the owners may be a prosecutable offence. 
No Scrapkits.co.za layout may appear on any website or in any magazine without the express permission of the owners.
Sharing or reselling items or files purchased in the digital shop, as well as any other digital proprietary information that is the property of Scrapkits.co.za, is strictly prohibited. All files purchased from Scrapkits.co.za are for personal use only.

Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights
We reserve the right to:
1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 
2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability
Scrapkits.co.za makes every effort to maintain stock availability and to represent availability correctly on our site. Despite our best efforts errors on stock balances can occur. You acknowledge that stock on our site can sell quickly and our stock balances may be sold out by the time you place your order. You acknowledge that errors on stock availability can occur at any time during the process including after we have sent out an order confirmation and very rarely after we send out a postal confirmation. You agree we may cancel your order due to unavailable stock at any time without penalty. Scrapkits.co.za does not provide a warranty that stock availability is always accurate, current, complete or without error.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Scrapkits.co.za will contact you via email and provide a revised postage schedule.
We believe these situations will occur rarely and most of the time you will be extremely pleased with the accuracy of our availability and quick postal delivery.   

Domestic Deivery Policy (South Africa Only)
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase of any product through this website.

Shipping
All orders are shipped via the South African Postal Service and delivery normally takes between 4/5 working days. For non-subscribers the price is determined at the time of ­purchase by the estimated weight of the items you have selected. For subscribers the postage is included in the monthly fee. There is no discount if the kits are collected from our offices. Parcels are only posted after payment has reflected in our bank account. We are currently posting packages on Mondays, Wednesdays and Fridays with delivery confirmation. Subscription kits are posted on the 2nd Thursday of each month, unless otherwise notified by Scrapkits.co.za.

Once your package has been posted, you will receive an email with your tracking number and details of how to track your parcel along with its delivery confirmation information*.

*Scrapkits.co.za is not responsible for packages that show delivery has occurred. Please contact your local Post Office for missing packages.

Undeliverable packages
You agree that we will not be responsible for failure to deliver the kit if you have supplied us with an incorrect address. We reserve the right to dispose of incorrectly addressed parcels and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you, we do not receive correct address details. 
Should a parcel be returned to us due to failure to collect, you will be responsible for additional costs to receive the parcel back and to re-post it to you. Should any returned parcels not be claimed after a period of 3 months, despite efforts to contact you, we reserve the right to dispose of the parcel and its contents without an obligation to refund you or any other person.

Order Processing
Order processing will not begin until we receive a confirmed order and full payment. “ Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in ‘How to Cancel an Order’. Non-acceptance of an order may be a result of one of the following: The product you ordered being unavailable from stock. Our inability to obtain authorisation for your payment. The identification of a pricing or product description error. You not meeting the eligibility to order criteria set out in the main Terms and Conditions.”

Refunds & Returns Policy
All of our kits are carefully hand packed to maintain accuracy and to ensure that all products are in excellent condition. If your kit happens to arrive with items missing or damaged, please notify us within 10 days of receipt and we will make arrangements to get a new kit to you. We do require that the damaged kit be returned to us and we will refund your shipping cost. If that month’s kit is no longer available we will credit your account for the following month’s kit.

Scrapkits.co.za reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of the goods ordered does not meet Scrapkits.co.za standards. Should the provider exercise this right, the user will receive a full refund with no deductions.

Only goods that have been unused, unopened and not damaged may be returned to the provider within 10 days. We do not refund items when:

A client has had a change of mind, or products have been opened and tampered with and not in a resalable condition. You are welcome to return goods when the incorrect item has been delivered. The client will be refunded the goods less the courier/postage fee unless we delivered the incorrect items.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed info@scrapkits.co.za

Certain products or payments may be non-returnable/non-refundable items, but will be clearly marked as such from time to time in the product/payment/invoice description.


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Payment Options and Pricing
All transactions will be processed in South African Rands (ZAR). Monthly subscription payments of R335 are due by 3rd of each month. Cancellation of monthly subscription after the initial 3 month period must be made before 20th of the month, thereafter the next month’s kit fee will become due and the subscription cancelled thereafter.

Your total order price will include the price of the purchase plus any applicable postage charges. Scrapkits.co.za reserves the right to change pricing at any time without prior notice. 

Banking Details:

Bank: ABSA – Hillcrest
Branch No: 632005
Account Name: Scrapkits.co.za.
Account No: 4072331768
Account Type: Cheque

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Credit Card  /  Debit Card
We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.
Most common Debit cards will work, however we have experience difficulties with some.

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Instant EFT
SID is a revolutionary, web-based payment option that allows you to make secure online payments directly from your bank account.
With SID, you can complete your payments with the ease and speed of a credit card.
Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the
option to pay via SID. Choose your bank, and you will be re-directed to your online normal online banking page where you will login as normal. SID automatically takes you to the Once-Off payment page, SID pre-populates Scrapkits banking details on the payment form so you don’t have to.  All the security features from the bank remains in place and you will receive a OTP from your bank.

For more information about how to order, special order requirements and other payment options, please email: info@scrapkits.co.za

Security Policy

  1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  3. The Merchant does not have access to credit details.
  4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent
I understand that all the designs and trademarks are registered to Scrapkits.co.za and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Scrapkits.co.za for any civil action or any legal action deemed necessary against me.

Contact Details
Scrapkits.co.za
55 Ashley Drive, Gillitts, Durban KwaZulu-Natal
PO Box 2486, Hillcrest, 3610

Email:  info@scrapkits.co.za
Tel:   +27 (0)31 767 1501
Fax:  +27 (0)86 575 022